Pricing

One subscription, the whole venue

Pick the plan that matches your operator. Your SingSpace subscription is billed straight to your mobile account.

How to subscribe

Three steps from this page to the stage. It takes about a minute.

1

Enter your mobile number

Open the subscription page and type the mobile number you want the subscription billed to.

2

Confirm with your operator

Follow the screen your operator shows, or enter the PIN they send you by SMS, to confirm the subscription.

3

Walk into the venue

Your access is active straight away. Build your avatar, pick a room and start singing on SingSpace.

Plans

Choose your plan

Prices are set by your operator and shown before you confirm anything.

MOVISTAR-POSTPAID

Users

MXN 100

/ month

Subscribe Now

MOVISTAR-PREPAID

Users

MXN 34

/ week

Subscribe Now

Your subscription renews automatically until you cancel it. Cancelling is instant and can be done at any time.

How to cancel

Use the instructions that match your operator. Cancellation takes effect as soon as it is processed.

Movistar-Postpaid

Send us an email at:

soporte@singspace-mx.com

We will assist you with cancelling your subscription.

  • Include the mobile number the subscription is registered to.
  • Cancellation takes effect as soon as we confirm it. There is no notice period.
  • No app and no account login needed to cancel.

Movistar-Prepaid

Send us an email at:

soporte@singspace-mx.com

We will assist you with cancelling your subscription.

  • Include the mobile number the subscription is registered to.
  • Cancellation takes effect as soon as we confirm it. There is no notice period.
  • No app and no account login needed to cancel.

Refund policy

Refunds are handled by our customer care team at soporte@singspace-mx.com.

  • Refund requests can be made within 30 days of the charge appearing on your mobile account.
  • Send your request to soporte@singspace-mx.com from the address or number linked to the subscription.
  • Include the mobile number that was billed and the date of the charge so we can find it quickly.
  • We confirm receipt of every request and tell you the outcome by email.
  • Approved refunds are returned through your mobile operator, using the same channel that was billed.
  • Processing time depends on your operator, so the credit can take a few billing cycles to appear.
  • Cancelling your subscription and requesting a refund are separate actions. Cancel first if you do not want to be billed again.
  • Anything unclear? Ask us at soporte@singspace-mx.com before you subscribe, not after.

SingSpace FAQs

Have questions about SingSpace? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.

What do I receive with my SingSpace subscription?
With your SingSpace subscription, you gain unrestricted access to a vast array of SingSpace content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to SingSpace?
You subscribed to SingSpace by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using SingSpace?
These subscriptions grant you unlimited access to all our SingSpace content and premium features during the active subscription period. Yes, SingSpace operates a subscription model (Movistar-Postpaid: MXN 100 monthly, Movistar-Prepaid: MXN 34 weekly), please refer to our relevant pricing information.
What platforms does SingSpace support?
SingSpace is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the SingSpace platform or email us at soporte@singspace-mx.com
How do I cancel my SingSpace subscription?
To cancel your subscription, you can do so by emailing soporte@singspace-mx.com (for Movistar-Postpaid), soporte@singspace-mx.com (for Movistar-Prepaid).